Network Administrator

November 29 1999 - September 29 2000

Program objectives 

The Network Administrator program is designed for students wishing to pursue a career administering and supporting users on networked systems. Network consulting, implementation, and operating services are rapidly growing areas in the information technology industry. In the Network Administrator program, students will develop the network administration and user support skills required to meet employers' needs in these areas.

Certification
Industry and vendor certifications have become a benchmark used by employers in the hiring process. The Network Administrator program helps students prepare for certification examinations in three areas.

Computing Technology Industry Association ( CompTIA ) A+ Certification 

Certified Novell Administrator ( CNA )

 Microsoft Certified Professional ( MCP ) 

Highlights
The Network Administrator program develops a strong base of knowledge and practical skills prior to focusing on networks and associated certifications Hardware Installation and Configuration.

• Operating Systems: DOS/Windows 3.x, Windows 95, Windows NT
  

• System Optimization
  

• Peer-To-Peer Networking
  

• Office 97
  

• Internet Explorer
  

• HTML
  

• Windows 98
  

• Novell Intranet Ware 4.11
  

• Windows NT 4.0 Workstation
  

• Windows NT 4.0 Server
  

Career opportunities
The Network Administrator program prepares students to manage and maintain network installations in small to medium-sized organizations. Graduates can successfully compete for positions as Network Administrator, Technical Support Specialist and Help-Desk Troubleshooter.

Prerequisites
Grade 12 or equivalent or mature student status (19 years of age)
Passing score on the entrance examination.

Graduation requirements
A student must obtain an overall average of at least 70% in order to graduate  and receive a diploma .  A student must at least receive 70% in each technical module , but my achieve a grade less than 70% in any non technical module provided that the overall average is at least 70% and no module is less than 50%A student may be allowed o retake a module in which mark received was below 70%( 50% in any non technical modules) or to raise the average to 70%.  

Program outline

Computer Fundamentals Keyboarding I / 40 Hours

• Designed to meet novice computer user, this module provides the foundation of all computer training.
  

• Basic Computer Hardware Operation
  

• MS-DOS Command line Interface Basic operation
  

• Graphical User Interface features of Windows 3.x operating environments
  

• Graphical User Interface features of Windows 95 operating environments
  

• Effective file Managements
  

Keyboarding I / 40 Hours
This module will enable the student to develop basic proficiency on the alphanumeric keyboard. The numeric keypad may also be introduced as required.

• Learning to touch type ( Alpha numeric keyboard )
  

• Learning the numeric keypad ( optional )
  

IT Software Fundamentals / 160 Hours
Students will learn learn the themes of the Microsoft Office suite of programs, access the Internet, and create Web pages in HTML. They will also learn to provide support services for end users.
Microsoft Office

• Create and print business documents with Word
  

• Use Editing tools to find, replace, copy, move and Delete text
  

• Use writing tools 
  

• Format text for layout and appearance and apply to documents sections
  

• Use styles 
  

• Insert and format Tables
  

• Insert graphics from WordArt and Clip art 
  

•  

• Create and print worksheets with Excel
  

• Create formulas and use functions
  

• Change worksheets layout
  

• Create and modify charts 
  

• Create and maintain database tables in Access
  

• Define table relationships and create queries and sort data
  

• Create forms and reports
  

• Create and show slide presentations with PowerPoint
  

• Enhance presentation with PowerPoint
  

• Enhance presentations with graphics and animation
  

• Create speaker notes
  

• Access the internet Explorer
  

• Save office documents in HTML format for publication on the internet
  

HTML

• Design web pages 
  

• Use HTML syntax and tags
  

• Add hypertext links to Web pages
  

• Enhance web pages with color and graphics
  

• Create image maps
  

• Format web pages with tables 
  

• Use frames in Web page
  

User support

• End user computing 
  

• User support center services 
  

• Training methods for end users
  

• Technical writing techniques for documentation
  

• Help desk operation Troubleshooting strategies
  

A+ / 160 Hours / A+ Certification
Students will learn to install, configure, upgrade troubleshoot and repair computer hardware for computer systems running DOS, Windows 3.x  and Windows 95  in a standalone on networked environment .

A+/ Core 

• install and configure common hardware components and peripheral devices
  

• Install and configure hardware components for a network 
  

• Resolve conflicts and ensure compatibility between components 
  

• Manage computer resources, including hard drive space and memory
  

• Implement procedures to protect against data loss
  

• use troubleshooting techniques to uncover problems 
  

A+/DOS/Windows

• Install and configure DOS 6/6.22
  

• Install and configure Windows 3.x locally or across the Network
  

• Install and configure Windows 95 and setup resource sharing
  

• Develop a preventative maintenance
  

• Use an appropriate method for handling service calls 
  

• Install components and configure Windows 95 for internet access
  

Novell Netware / 80 Hours / Certified Novel Administrator Certicfication 
Students will learn to install Novell Intranet Ware, define user environments, manage network hardware and software components, and resolve networking problems. Emphasis is placed on preparation for the Certified Novell administration examination.

• Install and implement a Novel Netware LAN using Intranet ware 4.11
  

• Create network directory structure and administer the file systems
  

• Create user objects and specify user account restrictions
  

• Assign user file system rights
  

• Establish Novell directory service security
  

• create a network printing environment
  

• User file server console commands and NetWare loadable modules
  

• Automate the user login process
  

• Perform network backup tasks 
  

Windows 98 / 80 Hours / 1 MCP
Students will learn to implement, administer and troubleshoot information systems that incorporate Microsoft Windows 98 and provide technical support to users of Windows 98. Emphasis is placed on preparation for the windows 98 certification examination.

• plan for the implementation of Windows 98
  

• Install and Configure Windows 98
  

• Configure Windows 98 Sever components
  

• Install and configure network components 
  

• Install and configure hardware devices 
  

• manage hard disk systems
  

• Assign access permissions to share folders
  

• Establish user profiles and system policies
  

• Install and configure a local printer
  

• Establish dial up networking 
  

• Use Windows 98 and web based tools to maintain and troubleshoot the system in a networked or standalone environment 
  

Windows NT / 160 hours / 2 MCP
Students will learn to implement, administer and troubleshoot information systems that incorporate Windows NT server and Windows NT workstation in a heterogeneous environment. Emphasis will be placed on preparation for the Microsoft Certified Professional examination in windows NT and Windows server.

• Install and implement NT workstation and windows NT server 
  

• Configure Disks, manage file systems and recover from disk failure
  

• Use control panel to install and configure hardware protocols and services
  

• plan and implement a server based deployment
  

• Install and manage network printing
  

• Manage user and group accounts 
  

• Manage account policy, user right and auditing
  

• Manage user profile and system policy
  

• Establish file sharing and secure file systems
  

• Access resources on the Network
  

• Use Windows NT server tools
  

• Back up restore data
  

• Network with TCP/IP
  

• Establish connectivity with NetWare servers
  

• install and configure remote access service
  

• Run applications on Windows NT
  

• Use Windows MT task manager to manage applications 
  

• Use performance monitor and optimize performance
  

• Use troubleshooting process and Windows NT troubleshooting resources to identify and resolve the problem

So far i will only have A+/ CNA / and  3 MCP.  Each MCP exam is equal to one MCP designation.  

Microsoft Certified Systems Engineers ( MCSE ) 

Microsoft Certified Systems Engineers are required to pass four operating system exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise.  Below are the 2 elective and 1 required exams that will run me an extra 240 hours of class time which should be about 2 months or so!     

Windows NT in the enterprise 
Students will learn to implement, administer and troubleshoot information systems that incorporate Windows NT server in an enterprise computing environment.  Emphasis is placed on preparation for the certification examination in this subject, leading to Microsoft Certified Systems Engineer designation.  

• Plan and implement Windows NT server Based environments
  

• Manage Windows NT directory services
  

• Establish trust relationship
  

• Optimizing Windows NT directory services
  

• Track utilization and predict Network traffic
  

• Use Windows NT server tools to isolate and resolve and resolve problems 
  

• Repair damaged files, interpret blue screens, and use Kernel debugger
  

Networking essentials                                                                                                                                                                                                    Students will learn to choose network media and topology, implement connectivity for protocols, deploy hardware devices and wide area network protocols, and administer and troubleshoot a network installation.  Emphasis is placed on preparation for the certification examination in this subject, leading to Microsoft Certified Systems Engineer designation.

• Standard terminology 
  

• Select appropriate network media
  

• Select appropriate network topology for token ring and Ethernet networks
  

• Select appropriate network and transport protocols for token ring and Ethernet networks
  

• Select appropriate connectivity devices for token ring and Ethernet networks
  

• Choose and administrative plan o meet performance management, account management and security requirements.
  

• Choose disaster recovery plan
  

• Resolve hardware conflicts for multiple network adapters in a token ring or Ethernet network
  

• Select the appropriate hard and software tools to monitor trends in the network
  

• Diagnose and resolve common connectivity problems with network components 
  

• Resolve broadcast storms
  

• Resolve network performance problems
  

Internetworking Microsoft TCP/IP
Students will learn to setup configure use and support Transmission Control Protocol / Internet Protocol TCP/IP) on Windows NT. Emphasis is placed on preparing for the elective certification examination in this subjects, leading to Microsoft Certified Systems Engineer designation.

• Identify valid network configuration
  

• Select the appropriate services to install Microsoft TCP/IP on Windows NT
  

• Configure Microsoft TCP/IP to support multiple network adapters on Windows NT
  

• Install and configure the DHCP service on Windows NT server
  

• Install and configure a WINS server
  

• Configure subnet masks
  

• Install and configure the Microsoft DNS server service 
  

• Configure HOSTS and LMHOSTS files
  

• Configure a Windows NT server to support TCP/IP printing
  

• Configure SNMP
  

• Connect to a TCP/IP-based UNIX host
  

• Configure a RAS server and dial-up networking on a TCP/IP network
  

• Diagnose and resolve IP addressing and configuration problems
  

Microsoft Internet information server
Students will learn to implement, administer, and troubleshoot information systems that incorporate Microsoft internet information server. Emphasis is placed on preparing for the elective certification examination in this subject leading to Microsoft Certified Systems Engineer designation.

• Install IIS on an Intel-based computer platform running Windows NT server 
  

• Configure IIS using internet service manager and HTML-based administration tools
  

• Establish WWW service, FTP service, SMPT service and NNPT service
  

• Implement Windows NT server and IIS security features
  

• Add virtual servers and directories hosted on IIS 
  

• Enhance a website hosted on IIS with active server pages
  

• Index a website with Microsoft index server
  

• Analyze and manage websites with Microsoft site server express

Customer service and interpersonal skills / 80 Hours 
This module is designed to equip students with the skills necessary for dealing effectively with both customers and colleagues in the business world. Through a variety of instructional methods including role play, case studies, group exercises, simulated situation and discussion. Students lean and practice the customer service and interpersonal skills necessary for success in today's business environment.

Job search Module / 20 Hours
This module looks at the planning, preparation, execution and follow up stages of an interview.

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